Our Response to Covid-19

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The following information about our response to COVID-19(Coronavirus) will be updated regularly. 

This response is informed by Kentucky Coalition Against Domestic Violence.

Information regarding our services

• Will my call to the hotline still be answered? Yes. Our hotline will continue to be answered 24-hours a day. Please call us at 1-800-926-2150.

• Is your shelter still open?Yes, our emergency shelter for victims of domestic violence will continue to accept residents when beds are available.  Additional precautions, including temperature readings for adults and children, will be required prior to intake and daily during tay.  Please call our hotline to speak with an advocate: 1-800-926-2150.

• Are support/Volunteer groups still meeting?Volunteer groups are canceled until further notice with the exception of those support groups that happen at our emergency and transitional shelters.  If you have questions or concerns during this time, please call 1-800-926-2150.

• Will support from my advocate continue? Our Outreach and Child advocates will continue to provide supportive services. Some of our services that happen in community spaces could be limited because of precautions being taken. Please contact your advocate with questions or concerns.  

• Will my court date or hearing be canceled?Most court dates and hearings have not been canceled in Boyd county. Pease call our hotline for more information 1-800-926-2150.

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• Can I still file an Emergency Protective Order(EPO)? Yes, you can continue to petition for and receive emergency protection orders 24/7 during this time. Petitions are available at the Circuit or District Courthouses downtown. 

Information about giving Support  

• How do I make a financial gift to support your services during this time? Financial contributions to support services for survivors can be made from the secure Donate Now page on our website or mailed to P.O. Box 2163 Ashland, KY 41105

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• Are you requesting or accepting donations during this time? Yes, but we are suspending or not accepting donations until further notice.  Please call us at 1-800-926-2150 if you have questions or concerns about donating specific items.  

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